Employment

India is the seventh largest country in the world. The IT/ITES workforce is becoming increasingly diverse in terms of socio-economic, linguistic, multinational and regional backgrounds. Direct employment in the IT services and BPO/ITeS segment is estimated to grow by about 5.0 % reaching 3.86 million in 2016-17, adding around 170,000 employees during the year. The details of direct employment by the sector for both, the Exports segment and domestic market segment, over the last five years are given below:

Employment in IT-ITeS Industry (in millions)
Year/ Segment 2012- 13 2013- 14 2014- 15 2015- 16 2016- 17(E)
IT Services & Exports 1.29 1.6 1.74 1.846 1.921
BPO Exports 0.88 0.989 1.03 1.086 1.152
Domestic Market 0.60 0.699 0.745 0.758 790
Total Employment 2.966 3.267 3.485 3.690 3.863

Source: Nasscom, E: Estimated